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Bridging the Leadership Gap Between Tech and Business


Managing Technology  |  July 2019

Building Digital-Ready Culture in Traditional Organizations
For so many organizations, technology is the business. Yet, for many other companies, the persistent separation of the IT function within the organization creates silos and sets up a false dichotomy between technology and business leaders. These key behaviors are crucial to fixing this problem, while also ensuring you remain flexible and adaptable in the face of constant change.
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It’s time to start implementing automated conversational interfaces in your customer service. These four types of hurdles can keep virtual agents from being successful.
Casting the Dark Web in a New Light

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We need to shift our view of cybercrime from that of a chaotic, random set of events to that of a structured, often predictable set of business engagements and processes.
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Extending the Digital Workplace

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